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Realizing Empathy: An Inquiry into the Meaning of Making
April 19, 2018 @ 5:30 pm - 7:00 pm
1 AIA CEU
Seung Chan Lim
Start: 5:30 pm
Finished by: 7:00 pm
This event is free.
Most of us were trained to problem solve. Many assume problem solving to be the quintessential form of help, service, or care. This assumption and expertise around problem solving can not only serve us well, but also poorly. Because sometimes, despite our best intentions, problem solving does not solve the problem. In fact, it can even make things worse.
In his keynote, Slim will share stories from his life as well as his clients’. The stories will highlight why problem solving fails or makes things worse, and why “realizing empathy” is a better approach to producing solutions in such situations.
- Understand why problem solving can sometimes not only be ineffective, but also make things worse.
- Understand how realizing empathy produces solutions without problem solving.
- Understand the difference between a problem solver’s mindset and a paradox resolver’s mindset.
- Understand the difference between focusing on solving a problem and regulating tension.
Seung Chan Lim (Slim) helps CEOs lead effectively without losing their sanity or humanity. Most importantly, he supports their deliberate practice and regulation of empathy: the kind that not only sparks creativity and insight, but also reduces stress and energy drain.
Slim has spent 19 years exploring the role of design & empathy in creativity & innovation. He coaches leadership and teamwork across US, Asia, and Europe. Most notably, he has coached nearly 100 leaders for Singularity University ’s Global Solutions program and SAP’s Mentors program.
Slim has authored an award-winning book titled “Realizing Empathy: An Inquiry into the Meaning of Making.” He has given talks at over 50 venues in North America, Asia, Europe, and the Middle East. Notable Venues include Cleveland Clinic, TEDx, Harvard Business School, and McGill Faculty of Management.